About the Technical Reviewers

Franck Noel, CCNA, CCNP, CCIP, is a consulting systems engineer with Cisco Systems, Inc. He has been in the telecommunications industry for 13 years. Most recently he has focused on designing and deploying end-to-end packet-based integrated voice and data solutions for service provider customers. Before coming to Cisco, he was on the technical staff at AT&T Bell Labs, where he worked on switching and signaling and participated in the ITU/ANSI SS7 standards. He holds a master's degree in electrical engineering.

Brad Dunsmore is a new-product instructor in advanced services at Cisco Systems. He is responsible for designing and deploying new networks for his group. Currently he specializes in SS7 offload solutions, WAN communication, and network security. He holds a B.S. in management of information systems, and he has obtained industry certifications in MCSE+Internet, MCDBA, CCNP, CCDP, CCSP, INFOSEC, and CCSI. He recently passed his written exam for the R/S CCIE and is now working on his lab.

Trevor Graham is a seasoned professional with more than 10 years of experience in the telecommunications industry. During the last four years, he has been an interconnection consultant for Cisco Systems, focusing on the Cisco voice switching products. He is responsible for defining many of the signaling and functional requirements for the switching products that Cisco will introduce into new countries, regions, and operators. Before joining Cisco, he was European switching operations manager for a large, multinational telecommunications operator. He also owned an interconnect consultancy company that provided technical interconnection consultancy and SS7 testing services to telecom operators and vendors throughout Europe.

Andreas Nikas works for the Multiservice Voice Solutions team at Cisco Systems. He has held positions in Advanced Engineering Services (AES) and Solutions Support, all with Cisco Systems. He worked for more than four years with various signaling and switching platforms related to both voice and SS7, such as the SC 2200/PGW 2200. Previously he worked for Tekelec in the Network Switching Division as a First Office Application (FOA) and Technical Assistance Center (TAC) engineer for five years in support of the Eagle Signaling Transfer Point (STP). He also worked for the U.S. Air Force and the Department of Defense for eight years in the telecommunications field.

Murry Gavin graduated from West Liberty State College in 1971 with a bachelor's degree in electrical engineering. In the past, he has worked for Stomberg-Carlson during the development and deployment of it's first electronic common control central office; Nortel and Bell Northern Research in a variety of different positions during the development and deployment of their SP-1, DMS-10, and DMS-100 family of products; and Sprint PCS Technology and Integration Center during their nation-wide deployment of services. Murry currently works at NSITE (a Cisco affiliate) and is involved with building its VoIP lab. He has also been involved in Lawful Intercept and Land Mobile Radio projects. His hobbies include amateur radio, target shooting, and sailing.